In the first episode of The Boiling Point, PAXAFE CEO Ilya Preston sits down with Rouven Dochtermann, COO at tempmate, to talk about what is next in pharma cold chain. They dig into why temperature excursions are often symptoms of deeper process problems, why cold chain data too often dies inside PDFs, and why visibility only matters when it leads to better decisions. Rouven shares a service-provider view on IoT, AI, passive loggers, predictive analytics, and the workflows needed to move from reactive monitoring to proactive control. No fluff — just an honest conversation about how cold chain teams can turn data into action.
In Episode 2 of The Boiling Point, PAXAFE CEO Ilya Preston sits down with Jay Dexheimer, Vice President of U.S. Commercial Operations at QuickSTAT, to unpack the moment cold chain visibility stops being useful: when a shipment is at hour 18 of a 20-hour window and nobody has the authority to act. Jay brings a service-provider view on why beautiful track-and-trace systems still leave teams scrambling, why SOPs often prepare the shipment but not the failure, and why the real bottleneck is not more information — it is trained people, clear playbooks, escalation paths, and recovery networks. They cover AI exception management, control towers, predictive analytics, real-time IoT, and patient-first logistics through a sharper lens: the dashboard is not the outcome. It is the starting line.
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